Privacy Policy

At MoverClaims.com, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, share, and protect information when you use our claims processing services.

Information We Collect

We collect information necessary to process and manage your moving-related claims. This may include:

• Personal identification information (name, email address, phone number, mailing address)
• Claim details (date of move, origin and destination addresses, description of damaged or lost items)
• Supporting documentation (photos, receipts, inventory lists, estimates)
• Communication records related to your claim
• Payment and financial information necessary for claim resolution

How We Use Your Information

The information we collect is used solely for the following purposes:

• Allowing Moving Agents to process and managing your moving claims
• Allowing Moving Agents to communitcate with you about your claim status
• Allowing Moving Agents to facilitate the claims resolution process
• Allowing Moving Agents to Maintain records
• Improving our services and user experience

Information Sharing

We do not sell your personal information to third parties.

Your claims-related information is managed by the agents who utilize Mover Claims' tool to facilitate the claims management process:

• Moving Agents: Your claim information will be shared with the appropriate moving agent or company responsible for your move in order to process and resolve your claim
• Service Providers: We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential
• Legal Requirements: We may disclose information when required by law, court order, or governmental regulation

Analytics and Traffic Data

We collect anonymous traffic data through analytics tools to understand how visitors use our website. This information is collected in aggregate form and does not identify individual users. We use this data to:

• Analyze website traffic patterns and user behavior
• Improve website functionality and user experience
• Optimize our services and content

Analytics data may include information such as browser type, device type, pages visited, time spent on pages, and referring websites.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Claims-related information may be retained for legal, regulatory, and record-keeping purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and contractual obligations
• Object to or restrict certain processing of your information

To exercise these rights, please contact us using the information provided below.

Cookies

Our website may use cookies and similar technologies to enhance user experience and collect analytics data. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

MoverClaims.com
help@moverclaims.com
MoverClaims at Fanatically Digital
6615 Grand Ave, #6127
Gurnee, IL 60031