Mover Claims Reporting - MoverClaims.com

Clear reporting is essential to managing your claims process and a vital tool in demonstrating your value to your corporate and national accounts. Because Mover Claims captures every detail of the activity during the claims management process, we can provide valuable reporting and insights.

Some key claims reporting metrics

We provide standard reporting and dashboards so your team can quickly see claims status, collect data for corporate accounts reporting, and compare metrics over time. Here are some of the out-of-the-box reporting metrics:

Number of claims submitted
Filter claims by status: New, Contacted, In Progress, Settled, Declined.
Time to Contact, Settle in days or hours
Dollar amount of claims
Dollar amount of settlements
Settlements to claims ratio

In addition to the standard reporting, we can work with you to provide access to captured but not globally available metrics.

Claims Reporting - Overview

Claims reporting provides a view of key metrics for the claims process. From monthly trends to one-month processing performance, managers can quickly view key metrics to help make decisions about the claims management process.

Claims Reporting - National Accounts

Treating every customer well is important, but when working with national accounts, a high-level of performance is crtical. Mover Claims Filters allow you to isolate all national accounts, or focus on just one. By undstandading your perfomance, you can see where to improve and where you are doing well.

Quick access to metrics is important for the client relationship as well. When asked for an update, you don't have time to hunt down the numbers. With Mover Claims, the numbers are at your figure tips.

Claims Reporting - Progress

Whether its for an internal performance evaluation or reporting to a national account, knowing how long claims take to move from one step of the process to another is key to improving. Are claims spendind days in the New category before they are contacted? Once contacted, are we initiating the claim quickly and resolving it?

For any period of time, you can isolate process performance and find indicators of where to focus for improvement.